【App Update Announcement】. Today, starting from 7 AM, we will be performing an app update to address certain issues.

17 Oct 2023, 05:55
【App Update Announcement】 Today, starting from 7 AM, we will be performing an app update to address certain issues. Please check here for more details. #R3EN

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Findora
FindoraFRA #1117
Telegram
17 Oct 2023, 06:10
Update | October 16 - 10:55 PM Full Node (DB Lock) Symptom: No User Impact Current Status: 🟢 Workaround Applied Rialto Symptom: Tokens transferred over Rialto weren’t appearing in wallets. Current Status: 🟢 Resolved Wallet Unbonded Tokens Symptom: Unbonded FRA was not displaying correctly in the wallet. Current Status: 🟢 Resolved Graph Node Symptom: Staking Values Missing or Shows Old Data in the Findora Wallet (Cosmetic) Current Status: 🟡 Work in Progress Correct Data Sporadically Displays Update: We found a query that’s causing our Graph node to lock up. This query requires an incredible amount of resources from the server. Engineers are working on reducing the resource requirements of the query and evaluating multiple solutions, choosing the one that doesn’t just resolve the issue today but also one that is most optimized and best for the long-term status of the service. Optimization of queries and splitting certain database tables are two options engineers are evaluating. In the meantime, DevOps is working on additional redundancy methods to reduce the recurrence of this issue so users are no longer impacted while a permanent solution is created. This is where troubleshooting efforts are focused right now. TLDR: Unbonded FRA and stuck Rialto tokens are back in affected user wallets (Resolved). Full nodes have a stable workaround, pending permanent fix (Workaround). Graph node continues to exhibit issues leading to sporadic incorrect wallet displays. DevOps is working on a more stable workaround (Work in Progress).
Update | October 16 - 10:55 PM. Full Node (DB Lock). Symptom: No User Impact. Current Status:. Workaround Applied. Rialto.
Update | October 16 - 10:55 PM Full Node (DB Lock) Symptom: No User Impact Current Status: 🟢 Workaround Applied Rialto Symptom: Tokens transferred over Rialto weren’t appearing in wallets. Current Status: 🟢 Resolved Wallet Unbonded Tokens Symptom: Unbonded FRA was not displaying correctly in the wallet. Current Status: 🟢 Resolved Graph Node Symptom: Staking Values Missing or Shows Old Data in the Findora Wallet (Cosmetic) Current Status: 🟡 Work in Progress Correct Data Sporadically Displays Update: We found a query that’s causing our Graph node to lock up. This query requires an incredible amount of resources from the server. Engineers are working on reducing the resource requirements of the query and evaluating multiple solutions, choosing the one that doesn’t just resolve the issue today but also one that is most optimized and best for the long-term status of the service. Optimization of queries and splitting certain database tables are two options engineers are evaluating. In the meantime, DevOps is working on additional redundancy methods to reduce the recurrence of this issue so users are no longer impacted while a permanent solution is created. This is where troubleshooting efforts are focused right now. TLDR: Unbonded FRA and stuck Rialto tokens are back in affected user wallets (Resolved). Full nodes have a stable workaround, pending permanent fix (Workaround). Graph node continues to exhibit issues leading to sporadic incorrect wallet displays. DevOps is working on a more stable workaround (Work in Progress).