PlayMining _ MNotice Regarding Banning of Bots.
22 Mar 2023, 08:08
🔔 PlayMining _ MNotice Regarding Banning of Bots
Recently, we have banned some accounts that were suspicious of illegal bot activity, but in the process, we found that some other accounts which have done no illegal activity were inadvertently banned as well.
We sincerely apologize to all users who have been affected by this issue.
We are currently conducting a re-examination of the situation, and the banning of the accounts that were determined not to be fraudulent will be reversed accordingly.
However, there is a possibility that some mistakes could be made, and we would appreciate it if you could contact us at the following address in such cases (for the current situation, we are re-examining and de-banning the accounts, so please contact us after a while if your account is erroneously deleted).
📩 [Inquiry Form]
✅ The DEP Anniversary Campaign was scheduled to end today, however, because it is possible that some users were unable to participate in the campaign due to an erroneous ban, we will extend the campaign period until March 26, 22:59 (UTC+8)⏰.
👉The following is an explanation of the circumstances and our response going forward.